ICA Job Posting: Administrative Service Officer II

INDUSTRIAL COMMISSION OF ARIZONA

Administrative Service Officer II

800 W Washington

Phoenix, AZ

 

Are you ready to work for an exceptional state agency that works to protect the life, health and welfare of the employees in the State of Arizona? If so, apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.

 

The Administrative Service Officer II (ASO II) will supervise an Administrative Service Officer 1 and 8 Legal Secretary 2s.  The ASO II will train the Legal Secretaries and Clerical Staff performing specialized legal work in the area of Workers’ Compensation for the Administrative Law Judges; the training will include: ALJ case management document production, database utilization and general ALJ secretarial responsibilities and duties. The ASO II will collaborate with MIS and vendors in the development and administration of the system application for electronic court filing and portal access.  Additionally,  this position will make budget recommendations; manage ALJ statistical reports; perform secretarial and procurement duties; evaluate, plan and reassign workload when necessary; systems Administration of complex electronic equipment; liaison for other department and agencies; maintain confidential personnel file and assist in the recommendation and development of office policies and procedures and their implementation. 

 

As a State of Arizona agency, the ICA offers an excellent benefits package, including top-ranked retirement and long-term disability plans, affordable medical, dental, vision, life and short-term disability plans, 10 paid holidays per year, 13 paid vacation days and 12 paid sick days per year, and a deferred compensation plan option.

 

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of:

  • Arizona worker's compensation laws, rules and legal principles;
  • ALJ Division workflows, sequences and patterns;
  • Official procedures sufficient to provide assistance in supervising the work of direct reports; and
  • Techniques in using automated systems and equipment.

 

Skill in:

  • Analytical problem-solving and oral and written communication;
  • Meeting deadlines;
  • Typing and keyboarding; and
  • Supervision and management.

 

Ability to:

  • Manage projects and meet deadlines;
  • Manage heavy workloads with a high level of accuracy and production;
  • Review and interpret complex ALJ Division computer reports and interpret laws, rules, policies and procedures;
  • Interpret ALJ case management transaction histories, providing guidance on complicated transaction scenarios; and
  • Recognize and engage those with different backgrounds, characteristics and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input.

 

APPLICATION INFORMATION

  • All newly hired employees are subject to E-Verify Employment Eligibility Verification.
  • The ICA is an Equal Employment Opportunity Agency.
  • Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. During all phases of the application and selection process, people with a disability may request a reasonable accommodation by contacting the ICA’s Human Resources Department at (602) 542-5559.