Administrative Service Officer II
800 W Washington
Are you ready to work for an exceptional state agency that works to protect the life, health and welfare of the employees in the State of Arizona? If so, apply with us! The Industrial Commission of Arizona (ICA) is committed to the highest standards of compliance, demonstrating leadership in all areas, and teaching and working with employers and employees to make them successful. A thriving workforce in Arizona is what we strive for and work towards each day.
The Administrative Service Officer II (ASO II) will supervise an Administrative Service Officer 1 and 8 Legal Secretary 2s. The ASO II will train the Legal Secretaries and Clerical Staff performing specialized legal work in the area of Workers’ Compensation for the Administrative Law Judges; the training will include: ALJ case management document production, database utilization and general ALJ secretarial responsibilities and duties. The ASO II will collaborate with MIS and vendors in the development and administration of the system application for electronic court filing and portal access. Additionally, this position will make budget recommendations; manage ALJ statistical reports; perform secretarial and procurement duties; evaluate, plan and reassign workload when necessary; systems Administration of complex electronic equipment; liaison for other department and agencies; maintain confidential personnel file and assist in the recommendation and development of office policies and procedures and their implementation.
As a State of Arizona agency, the ICA offers an excellent benefits package, including top-ranked retirement and long-term disability plans, affordable medical, dental, vision, life and short-term disability plans, 10 paid holidays per year, 13 paid vacation days and 12 paid sick days per year, and a deferred compensation plan option.
- Arizona worker's compensation laws, rules and legal principles;
- ALJ Division workflows, sequences and patterns;
- Official procedures sufficient to provide assistance in supervising the work of direct reports; and
- Techniques in using automated systems and equipment.
- Analytical problem-solving and oral and written communication;
- Meeting deadlines;
- Typing and keyboarding; and
- Supervision and management.
- Manage projects and meet deadlines;
- Manage heavy workloads with a high level of accuracy and production;
- Review and interpret complex ALJ Division computer reports and interpret laws, rules, policies and procedures;
- Interpret ALJ case management transaction histories, providing guidance on complicated transaction scenarios; and
- Recognize and engage those with different backgrounds, characteristics and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input.