Claims-Seminar-FAQ
FAQs
How will the 2020 ICA Claims Seminar be different from previous seminars?
Taking into consideration CDC and AZDHS guidelines, this year’s Claims Seminar will be held virtually for the very first time. To attend the seminar you will only need a computer and access to the internet.
How do I participate in the virtual 2020 ICA Claims Seminar?
First, you will need to register online. After you register, you will receive a confirmation email with a link that you will use to attend the virtual seminar. We recommend logging onto the virtual claims seminar platform (WebEx) at least 15 minutes before the first speaker.
I am an Out-of-State claims adjuster. How will I receive credit for the training?
Out-of-State claims adjusters are required to attend the claims-related presentations. Out-of-state adjusters will be required to take an online test which will be emailed to them after the seminar.
Will I be able to ask questions during the Claims Seminar?
Participants will be able to type questions into a chat box during the seminar. These questions will be answered after each presentation during a live Q & A.
Will I still receive a seminar binder like previous seminars?
Seminar binders will be available online for free or you may purchase a physical manual during registration.
How much will a seminar binder cost?
Seminar binders will be available for download at no cost. Hard copies may be purchased for $50.00 during registration.
How do I obtain copies of the 2020 statutes and rules books?
2020 statutes and rules books may be downloaded at azica.gov/claims-seminar-2020 or hard copies may be purchased during registration.
How much does it cost if I purchase a hard copy of the statutes and rules book?
Purchasing a hard copy of the statutes and rules books online costs $12.00, however they may be downloaded for free at azica.gov/claims-seminar-2020.
Who do I contact with IT technical questions about joining and participating in the seminar?
If you are having troubles logging onto the virtual claims seminar, please contact our technical department at [email protected]
Who do I contact regarding other non-IT questions about the seminar?
For non-technical questions regarding the 2020 Claims Seminar, please email [email protected]
Will I need to register in advance?
Yes. You may register here.
Where can I find information about the upcoming Claims Seminar?
Information can be found at azica.gov/claims-seminar-2020.
How do I sign up for the 2020 Claims Seminar?
You can register for the 2020 virtual Claims Seminar here!
What is the cost to attend the 2020 Claims Seminar?
This year’s Claims Seminar will be free of charge!
How long will the 2020 Claims Seminar be?
The 2020 Virtual Claims Seminar will be approximately 12 hours over the course of 2 days starting at 7:55 am on Thursday and Friday. We recommend logging into the platform (WebEx) 15 minutes before the Seminar starts.
What if I cannot attend the seminar, will I still be able to get credits elsewhere?
If you are unable to attend the 2020 virtual Claims Seminar you will be able to get continual education credits via online course. You can find more information on these courses on the Industrial Commission of Arizona website.
Will next year’s claim seminar be held virtually?
Hopefully not!
